When I talk about the vision, mission and values of my company, I mean every word. These are very important issues for us at Blue – the principles that our organisation is founded on.

Our Vision from the start has been to set the standard in the electronic security industry by which all others are measured. It’s not easy to maintain such a standard, but we believe it’s important for us to strive to be the best.

It’s also part of our greater Mission – a mission that is definitely client-focussed and consists of principles such as the following: Our client’s safety is our number one priority; the security of their property is our number two priority. There is no other priority. That might sound a little like we’re talking ourselves up a bit, but it’s the truth. And in order for us to exceed our clients’ expectations we have to constantly improve on those things which are most important to the customer, such as our response times, and our attitude and appearance during that response. Our main aims are to act more decisively, respond more quickly and resolve any issue more efficiently than we did yesterday, and in every situation we are guided by our core values. Values such as Care, Ownership, Passion and Service.

By Care we mean that we care about you, our customer, we care about the job we do and we care about our colleagues. Ownership means we take responsibility and strive, as a team, to achieve results. By Passion we mean that we’re enthusiastic and committed to the team, and to the homes, businesses and communities we protect. And lastly, when we talk about Service, we’re talking about putting the customer first – which is what we’re all about here at Blue.